Conditions of Return and Exchange:
You may return products provided that the returned item(s) is/are unused in original unbroken packaging and if:
- You have received the wrong item(s) or the item(s) do not correspond to the advertised description and within 7 days of receipt of the applicable items, you have notified us as set out below.
- You have received damaged item(s) and within 7 days of receipt of the applicable items, you have notified us as set out below; or
- You have changed your mind about buying the applicable items and within 12 hours of receipt you have notified us as set out below.
Exchanged items can only be replaced with the same item purchased.
Return or Exchange Method:
All returns or exchanges must be notified to (email) or our customer support team at 71685408 after which the customer care team will notify you of the next steps.
Refund Policy:
For items that fall within the valid reasons for return set out above, we will refund to you the purchase amount (including VAT but excluding any delivery fees paid and excluding the costs of return shipping).
Refund Procedure:
Within 7 days of receipt by us of the returned item(s) and successful inspection, we will issue a refund to you by (method).
NEED HELP?
Contact us at 71685408 for questions related to exchanges, returns, and refunds.
